BUSINESS PHONE SERVICE
A Business Phone Service will make or break your business. It doesn’t matter how small or large your organization is, you will find a tailored Business Phone Service solution for your needs. Every day, millions of different businesses around the world depend on a phone services to operate their businesses.
Business phone services are becoming more and more strategically important for all types of businesses. And at the same time, it is also becoming more and more technical and complicated. Tailored properly, it can make your business more competitive and efficient. But tailoring the solution to your business needs can take up valuable time, resources and capital that you’d rather use for operating and running the business itself. So it’s important to analyze your needs first before shopping around.
Firstly, some technical terms. A phone service can also be referred to as, a phone system, a telephone system, a PBX, a PABX, a private exchange or a switch. There may be others terms out there in the marketplace but these are the most common.
Secondly, you will need to decide on what type of system your business will need. Your business phone will generally fall into 3 main categories
1) Micro Phone Systems for Smaller Businesses of 1- 4 staff.
When you run a small business, maybe from home or an office, sometimes all you need from your telephone system is to transfer calls and put customers/clients on hold.
2) Small Business Phone System for 5-14 staff
Small business phone systems need to be affordable, easy to use, and come with the features that you will actually use. This system offers the above feature and a few more such as music while on hold or a recorded message.
3) Medium Business Phone System for 15-100 staff
Medium business phone systems are more expensive, but the features are great such as, multiple sites, call centre functionality, VoIP phone service, computer networking integration, and screen recognition.
4) Large Corporate 100 + staff
In most cases the only difference between the large corporate phone service and the medium Business Phone Service is the size requirement. Some of the extra features include voicemail, direct connection to your cellular phone services, daytime and afterhour’s greetings, music and tailors on hold messages, speaker phone and conference calls.
Although we have come a long way to with our technological advances in communications, it is not infallible, so ensuring that your new system comes with a warranty, it’s a must. You wouldn't buy a new car today without a warranty and buying business phone systems is no different.
New phone systems are a fraction of the cost of what they used to be, and the technology is very advanced. By not updating our old technology and equipment – you could actually be costing yourself money!